Customer, Sales & Communications Automation

Email Automation

Turn inbox activity into clear next steps.

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Sound familiar?

Who's watching the inbox?

Sort incoming messages and trigger the right acknowledgements, tasks or follow-ups.

Today
A shared inbox that someone has to read, sort and forward, between other jobs.
With Zerowait
Each email is read, labelled and sent to the right person or system as it arrives.

What we'd automate

Example only
  1. An email lands in the shared inbox

    It's sorted (enquiry, invoice, complaint) and routed

  2. A customer emails a question

    An acknowledgement goes out and a task is created

  3. An email has waited two days

    It's escalated, and someone is told

Part of Customer, Sales & Communications Automation

It works inside the systems you already use, with a person checking anything that needs judgement, and it's usually built alongside the rest of the category.

Where this can help

  • Inbox routing
  • Acknowledgements
  • Follow-up reminders

Problems this helps with

Start with one conversation.

One free conversation, usually 30 minutes to an hour. No preparation needed.

Book an Initial Appointment