SYSTEMS & DATA
Your systems don't talk to each other
Your CRM, accounts and job system each hold part of the picture. People carry it between them, and things fall through the gaps.
Sound familiar?
Why has the invoice gone to the old address?
A customer tells you something once. Then someone types it into every system you own.
Today · Monday, 9:15am
Example only- Mon, 9:15am
- Tue
- Wed
- Thu
With ZerowaitSay it once. Every system knows.
Information moves between the systems you already have, checked on the way. Nothing to replace.
Information moves. People don't have to carry it.
- Nothing typed twiceInformation is entered once and moves to every system that needs it.
- Nothing to replaceYour CRM, accounts and job system stay. Zerowait connects them.
- A person where it mattersRoutine updates move on their own. Price changes and anything unusual wait for approval.
Where the gaps show up
Each system does its own job well. The trouble is in between, where information has to be carried from one to the next.
Customers & sales
Details updated in the CRM but not in accounts or the job system.
Jobs & invoicing
Completed jobs typed into accounts again before an invoice can go out.
Website & enquiries
Web enquiries arrive by email, then get copied into the CRM.
Reporting
Numbers pulled from three systems into a spreadsheet to make them agree.
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Your team enters the same information multiple times
The same customer, address or order typed into a form, a spreadsheet, the CRM and the accounts system. Each entry is a chance for a typo, and each one takes time.
With Zerowait: information is entered once and moves to every system that needs it.
ALSO ON THIS PAGE
Your business information is duplicated, inconsistent or out of date
When systems are updated separately, they drift, and someone has to work out which one is right.
With Zerowait: one change reaches every system. Where two disagree, a person is told.
Automate routine work. Keep important decisions human.
Routine updates move on their own. Price changes, credit limits and anything unusual wait for a person. When two systems disagree, or a connection drops, someone is told rather than the problem being hidden.
Remove unnecessary work from people, not people from the process.
WORKING WITH YOUR TEAM
How Zerowait can help
We talk with the people who carry information between systems, then connect the systems you already have so a change in one reaches the others. Nothing is replaced.
You've recognised the problem. Now take the next step.
You don't need to know how your systems connect before speaking with us. Let's talk about where information gets stuck and what you'd like to flow.
Book an Initial Appointment